Mayor Michelle Wu today named José F. Massó as Chief of Social Services.
The Chief of Social Services is responsible for making Boston a more equitable city by ensuring that the city’s services and opportunities for residents are accessible and meet everyone’s needs. The Chief of Social Services will lead the implementation of the Mayor’s Social Services program for Boston, overseeing key departments that provide services to residents of the city and working in partnership with social service organizations and service providers across the board. the city. The first day of Massó will be at the beginning of May. The Mayor made the announcement today at BCYF Menino in Roslindale.
“The Human Services Cabinet is fundamental to providing direct and necessary services and supports to all Bostonians,” said Mayor Michelle Wu. “Through José’s lifelong commitment to community-centered service, he provides essential leadership and focus as we continue to transform our city’s facilities and programs into centers of opportunity and belonging for all Boston families.”
“I am grateful to Mayor Wu for this exciting opportunity to serve the city I know and love. It is an honor and a privilege to ensure the well-being of Boston residents, especially those who have the greatest needs,” said new head of social services Jose F. Masso. “I will strive to carry on the legacy of community leaders who came before me, who laid the foundations for transformational community work. We have an exciting administration that ensures that the people of the city can do more than just survive, that we are all able to thrive. I look forward to being part of this team and working with residents and community leaders to make this vision a reality.
Social Services represents one of the largest cabinets in the city, including the Age Strong Commission, Boston Centers for Youth and Families, Commission for the Disabled, Veterans Services, Engagement and L employment, returning citizens and the Boston Public Library. . Cabinet departments prioritize creating a more equitable city by ensuring that city services and opportunities for Boston residents are accessible and meet the needs of all. Working with external partners, the departments improve the lives of Boston residents with meaningful programs and resources, provide direct services, provide regulatory oversight, and build partnerships to help all Boston residents thrive.
Massó is a nonprofit leader, community organizer, and lifelong resident of Boston with twenty-five years of experience building and leading large, complex, mission-driven organizations. Most recently, before joining the City of Boston, Massó served as Co-Executive Director at United South End Settlements (USES), where he managed a large team, annual budget, and portfolio of seven community programs. Under her leadership, USES supported children and families during the pandemic by providing learning modules for students and a food distribution program for families facing food insecurity.
Prior to joining United South End Settlements, Massó was Executive Director of Child Development and Food Insecurity at YMCA of Greater Boston, where he was responsible for overseeing after-school programs and hunger relief initiatives. Massó also held several positions with the Boston Public Health Commission, including managing a citywide municipal health initiative to promote healthy eating and physical activity.
Early in his career, Massó served as a community organizer for Urban Edge, where he managed two weekly food pantries in Roxbury. He was able to get a group of volunteers together to spruce up the existing pantry by building food storage shelves, building benches for older attendees to sit on while waiting for their food, and painting the walls to create a more welcoming experience for participants. His focus on addressing food insecurity continues through his involvement as a board member of the Urban Farming Institute, of which he is currently president.
After graduating from Boston Latin Academy, he attended Northeastern University. He then earned his Bachelor of Science in Business Administration from the University of Massachusetts in Boston.
Massó resides in Hyde Park with his wife and two children. He enjoys biking, swimming, playing table tennis and running a small family ice cream truck business which he operates with his children.